Is there gold in them there mountains of data? The average large enterprise has terabytes of data on hand — customer information, supplier exchanges, and internal company records that contain data.

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Because data is stored in tools in different formats, cross-tool metrics require data normalization to make sense of it all. Moreover, unique (and unpublished) database schemas per tool require ...

Both process mining and data mining can help business leaders gain a competitive edge, but they work in different ways. Here's a look at what process mining and data mining do and how they are ...